Can I return my purchase?
We accept returns or exchanges within 30 days of the receipt of your order for any reason. Returns must be in new, unused condition and are subject to inspection upon return.
Are my shipping fees refundable?
No shipping fees are non-refundable. The only exception to this rule is for items that are damaged in transit. If you received an item that is damaged, please contact us at email@example.com so that we can help you.
Who pays for return shipping?
The customer is responsible for return shipping. We suggest adding tracking to your return shipment. TBD Sports will not be held liable for return shipments that get lost in the mail.
How do I initiate a return?
Please email us at firstname.lastname@example.org to get a return authorization number and return instructions.
Where do I send my returns to?
Returns may be sent to:
PO Box 1312
Ripon, CA 95366
Do I need to include anything with my return?
Please include a note with your return authorization and reason for return with your return.
How do I pack my returns?
If possible try to use the packaging originally sent with your order. If not, please make sure apparel items are wrapped in plastic and mugs or wine glasses are sufficiently padded.